Introduction for Currys Essay Example for Free

Introduction for Currys Essay For this assignment I am investigating Currys and I will be getting information about my investigation from the customer service of Currys, but to do this I will need to know also a little bit about the customers profiles and what the customers think about Currys products and services that they provide. Background: Currys is the leading choice for families buying electrical devices for the home and other businesses. Currys also delivers their goods to their customers seven days a week to households and businesses throughout the UK. While delivering new products the Group collects 750,000 ends of life white goods appliances, fridges, freezers, cookers, computers, printers, radios, televisions, phones and washing machines, from customers homes each year, of which, until November, approximately 300,000 were fridges. Until November 2001 these were recycled or refurbished by a network of contractors, relieving Local Authorities, who would otherwise be obliged to collect or receive these products, of a significant burden. Many units were refurbished and resold at low cost, providing cheap products for families on low income (including through create, a Dixons supported project to re-train long term unemployed people as engineers). Others were exported for further use and the remainder recycled and disposed of following CFC gas extraction meeting environmental standards. In effect Dixons Group provided a cost-free channel for the disposal of this domestic waste and one which minimised the generation of extra journeys by householders or local authority collectors and is thus more environmentally acceptable. This shows how much Dixons group has been acting ethically. Services that Currys provides and competitive background: For my assignment, it is important to understand why retailers offer such services. Electrical retailing is highly competitive, like: Currys, Comet, John Lewis, Debenhams, House of Fraser, Argos, Powerhouse, Dixons and many thousands of small independent retailers all compete for trade in what many customers view as a product market. Low margins demonstrate the offer and that is the competitive nature of the industry. Because this is a competitive market, price pressure is intense and retailers will normally try to offer the lowest price in the market. So the customer gets used to the idea that prices will be similar in most outlets. Therefore there is a strict pressure to make different either by offering exclusive products or by excelling on service. That is why all retailers will offer competitive service offers including suitable delivery and after sales. No retailer will want to risk for too long a competitor being able to offer a new service recognized. As yet the leaving of take-back has had incomplete things on sales; however one of the two main peaks for sales, the hot summer months and this is the period of sales and a period that businesses look to maximise their sales. Customers profile: Most of customers of Currys are from a mixed group of age, gender and races. Most of customers that I personally see coming to the store of Currys in Chadwel heath are parents or just adults who are able to purchase products by credit cards or any other ways of payments. There are also other customers of Currys who are of an average age like teenagers who are able to pay musical items or games. Currys does not have any geographical customers because their customers are most of the time locally. Some customers have their information stored into Currys system due to their customers loyalty and due to Currys market researches. Currys gives to its customers a guarantee of purchasing items from their stores in case that the customer is not satisfied with the products or services that Currys provides to them, then the customer can take the products back and get a replacement or if possible get the customer can get his/her money back but this depends with the case. Some times if Currys cannot sort out the problem that the customer has with the products, they usually give to the customer the phone number of the company or the manufacturer of that particular product for further information or instructions about the usage of the product.

catcher in the rye :: essays research papers

In J.D. Salinger's The Catcher in the Rye, a young man named Holden Caulfield goes through many misadventures during a three day stay in New York. Holden acts like a careless teenager but the reader gets the feeling that he cared once and wishes that he could again. He has what is almost an obsession with death and is constantly dwelling on the death of his brother Allie, who died of leukemia. He carries Allie’s baseball mitt with him wherever he goes. He was obviously very disturbed by Allie’s death as he broke all the windows in his garage with his bare fist with such force that his hand is still messed up. His feelings toward people and relationships tend to lean toward the negative side. He usually expects the worst, part of that seems to be issues he has from the loss of his brother Allie. One of the words he uses often throughout the novel is phony. He values honesty and sincerity, and can’t stand people who try to make themselves look better in the eyes o f others. He flunks out of every school that his parents send him to including Pency, his current school. He seems to be fairly intelligent and the reader gets a sense that his problems in school are the result of lack of motivation. He isolates himself from those around him and seems to be afraid of change; always assuming it will be for the worst. He seems to have a great deal of love and respect for his sister Phoebe and his dead brother Allie. Holden is a very complex character and is difficult to understand.   Ã‚  Ã‚  Ã‚  Ã‚  The story begins on top of a hill overlooking the football stadium at Pency. Holden stands alone on top of the hill watching the game because he didn’t want to go down into the stadium with everybody else. This is a good beginning as it shows Holden’s tendency to isolate himself from others and his general dislike of people. He has flunked out of Pency, and is not supposed to return after Christmas vacation. Christmas vacation starts in three days but Holden gets fed up with his classmates and school in general and leaves to go to New York and get a hotel room. He doesn’t go home because he wants his parents to get the letter informing them of his expulsion before he comes home.

Pharmaceutical Companies

Questions for Review 1. Pharmaceutical companies do have a responsibility to distribute drugs for a low cost in developing and poorer countries. Africa’s GDP, and per capita income is very low so they cannot afford to buy top quality medicines. One main argument for this approach is the AIDS epidemic in Africa. A main argument against this is that the treatment for AIDS is very expensive to provide to a whole country for free. 2. The principal arguments of pharmaceutical companies that oppose making exceptions to IPR law for developing countries are national treatment that is equal of foreign and domestic nationals.Most-favored-nation treatment and the equal treatment of all WTO members. Also, technological progress. One last argument is how to provide adequate protection for this, and enforcing it. The arguments by NGOs and others to relax IPR laws are to end trade pressure on poor countries in health care industry disputes. 3. I would expect South Africa’s decision to levy duties on drug imports from western nations to have a negative impact on the international distribution of drugs to South Africa. If it is already expensive and hard to get drugs to AIDS patients in Africa, making them more expensive will not help. .In my opinion, I feel like this was an appropriate change of policy because it did lower prices on drugs. Some negative ramifications of this resolutions is that the price wouldn’t drop low enough. 5. I do not think it was necessary to relax IPR rules in order to ensure that adequate supplies of AIDS medications would be available for distribution in the developing world because the US took initiative to fix high drug prices and low-quality health infrastructures. 6. MNC’s have an ethical responsibility in providing funding to international organizations like the global fund to help cure AIDS

The Problems Of Social Engineering - 1343 Words

Another way in which social engineering can take place is to have details of the clients and then access the system of Amazon posing as clients. One of the requirements in order to have access to customer information. Amazon have not been serious in screening customers and will not be able to know if the customers are who they say they are in real life. It is hard to have an understanding of the data and information about the data and the issues that are associated with the data. Another social engineering technique that can be used is the posing of an attacker/hacker as a publisher. A hacker/attacker will pose as an author through accessing and publisher information. After accessing this information, they will be able to pose as authors†¦show more content†¦It is important to have clients and customers update their personal information most of the time. By having clients change their personal information, they will be able to protect the data that they have in their ways of living. Another way of thwarting social engineering is to avoid having the customers reveal how they infrastructure of the company has been done and structured. It is through concealing the way the customers get to the system. There is also a need to have crushing of information that will reveal the data and information of the clients in the way they will have access the data and information on the website of the company. One of the measures that can be done in order to have secure and data protections is to destroy customer’s information that are no longer used. It is important to have ways in which the data will be protected and enhanced in terms of protection. The data that is found in the data environment is to have data protection so that the data will be protected in the end. Another countermeasure that should be done is to have regular updates on their data infrastructure. This is one of the ways in which the holes and security lapses will be assured in the end. It is important to have ways in which the data will be protected and enhanced in the end so that there will be secure ways in which they will be accessed and enhanced in the end. Another countermeasure is to ensure that there is to have surprise inspections of the profiles of the